Wow – some help with one of the hardest parts of being a parent. We love the simplicity of this advice from Gayle Peterson, PhD. Go to ivillage to see more of her advice.
1. Communicate your expectations clearly.
Pitfall: Some parents express what they want their child do by including a child’s feelings as a part of the communication. For example: “Let’s get in the car. I know you want to go to grandma’s, don’t you?”
Say, instead: “I want you to get in your car seat now. We are going to grandma’s house.”

2. Accept your child’s feelings, but reinforce your expectations.
Pitfall: Expecting your child to show enthusiasm or contentment about doing what is required.
Instead, be willing to reflect your child’s negative feelings about doing what you require, but do not negate what you expect. For example: “Grandma is waiting for us. You must get in your car seat. I know you are sad about having to leave your friends right now. You will be able to play again another day.”
3. Communicate and deliver consequences.
Pitfalls: Many parents resort to shouting, instead of communicating and delivering consequences in a matter-of-fact tone. Or they do not follow through on consequences they communicate because they threaten inappropriately in the heat of anger.
Instead, accept complaints, but clarify what will happen if they do not listen. For example: “If you do not get in your car seat by the count of three, I will put you in myself.” Or, for an older child, “If you do not do your homework, you will not be able to watch your TV program.” Be sure you make appropriate consequences that you are willing to deliver. Then, follow through! (Note: Shouting is not a viable consequence, and only leads to escalation!)
Expect to follow through on your consequences BEFORE your children will listen. It will take one, two or three times for your child to know that you mean what you say, especially if you have been resorting to whining or complaining instead of being authoritative (which we all do at one time or another).
4. Separate your child’s behaviour from their self-esteem. Label a behaviour “bad,” but not your child’s motives or character.
Pitfall: To confuse behaviour with character labels. For example: “No hitting! Only bad boys hit.”
Instead, “Hitting is a bad thing to do to others. You must learn to use your words.” Or to an older child when addressing a bad mistake. “You are not a thief. Why in the world did you steal that lipstick?” Separating behaviour from action allows children to learn from their mistakes, rather than be condemned by them.
It is our job as parents to guide our children. We must be willing to accept anger and other negative feelings when we set appropriate limits. As long as your expectations are reasonable for your child’s age, you may successfully adopt the role of benevolent dictator when necessary.
As parents you have your children’s best interests at heart. You have raised them to give you their input. Pat yourself on the back. They will feel empowered to express themselves and be able to influence the direction of their destiny in their adult lives.
But do not stop short of taking charge. Your calm leadership is necessary to create a stable environment. Children and parents flourish in an atmosphere that promotes order over chaos.
Source: ivillage